You may also use the links above to help you with your Tek Partner or Big Button Remote Control.
| CLICK HERE to submit your own Question.
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Questions about the Tek Partner Remote
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Should I have my TV turned on to program the Tek-Partner Plus?
Yes, the device you are programming should be turned on.
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Can I program more than one TV into my Tek-Partner Plus?
No, Tek Partner Plus only programs one TV using the TV device button.
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How do I get the Tek-Partner Plus to turn all my devices at one time?
1) The Master Power feature is disabled by default. To enable it press and hold any device button until the status indicator light begins to blink (Approx. 3 seconds).
2) Press and release the power button twice. The status indicator light will blink a confirmation (3 blinks). Master Power feature is now enabled.
3) Repeat the process to disable the Master Power feature.
NOTE: With Master Power enabled the remote will send the power on code for each of the devices SAT, CBL, TV and VCR in that order. All of the devices should be within the remote's operating range so they can receive their power code.
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Will my Tek Partner work with TIVO?
While not designed specifically for use with TIVO and other DVRs, the latest models Big Button remotes indeed do include TIVO codes, and will operate TIVO equipment. Currently, our Tek Partner remotes do NOT support TIVO.
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What is the difference between the tek partner and the tek partner plus. Where can I buy the plus model?
The Tek Partner Plus has codes for Satellite and Cable Boxes where as the early versions of the Tek Partner did not have those codes. All Tek Partners sold now are the "plus" edition, even if they don't have "Plus" next to the name.
The most popular retail establishment to buy the Tek Partner and Big Button remotes is Radio Shack. You can also order them through catalogs such as Hammacher Schlemmer, Johnson Smith, Dynamic Living, Maxi Aids and LS&S.
You can also buy them online through our online store by clicking here: Purchase Tek Partner Online.
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I just bought a new TV and a new DVD player. How do I reset to factory default to wipe out my old codes and start entering my new codes?
If you program a new code for any device, it will override and replace the old code. However, if you wish to erase all the programming for the old codes and start fresh, you can remove the batteries for 2 hours, and the code will default to factory settings.
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How do can I download and access your most recent user's manual for the Tek Partner Remotes?
Both of the most recent user's manuals can be found here:
http://www.bigbuttonremotes.com/support_manuals.asp?pageid=23
Our manuals are in PDF format. If you do not have Acrobat Reader on your computer (it would be highly unusual if it isn't already installed on your PC), you may download and install it here:
http://www.adobe.com/products/acrobat/readstep2.html
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